#Epic games account activity update#
#Epic games account activity verification#

I also made a guide version for easy linking: When I provided my IP addresses for all of my devices, they reinstated my account.I'm posting this here since someone was asking about having glitches when trying to add an Epic Launcher game to Steam. I need help.Īfter 25+ emails back and forth, I finally got ahold of someone who was willing to change one of the security prompts.

#Epic games account activity verification#

I've jumped through every verification hoop I can and given them everything they have asked for and everything that is in my possession but they still don't believe that the account is mine. TLDR Epic has blocked me from my Epic Games account because I accidentally tried to access Fortnite from the wrong Xbox Live account. What should I do? Has anybody solved this before? Can anyone from Epic help me? I'm angry that after 3+ years of playing Fortnite and investing time and money into everything, Epic can just lock me out of the game for a reason that seemed suspicious to them but was a perfectly innocent login mistake on my part. I have submitted everything in my possession but they say it's either 'insufficient or inaccurate'.

I have submitted everything they have asked for and everything that is in my possession.

They say they can't verify it's me and won't give me access. I tried this several more times getting more and more specific with every attempt. So I dug further back into my email found better screenshots of my oldest Epic Games receipts, resubmitted. I submitted everything and was told it was either, 'insufficient or inaccurate' and that they couldn't tell me what I had gotten wrong. So I hopped over to Epic Games support, submitted a case, got connected with someone and they sent over 6 things for me to verify my identity with (things like the last 4 on my card, location I play, past receipts, and more). After a few more attempts to unlink and re-link with no success, I decided to unlink all of the consoles I had linked to my Epic Games account and start over -surely, that'll get me where I need to be.Īs I tried to log-in to my Epic Games account, it said my account was Inactive. Obviously this could have been avoided if I had logged into the correct Live account. I didn't realize I was logged into the wrong Live account so I didn't know why I wasn't getting access to the game despite the connection being made. I tried to connect manually in browser by logging in to my live account. So I popped over to Epic Games, went to my connections, and deleted the connection with my Xbox, then tried again. I attempted to re-link my account (not realizing I was on the wrong account) but was met with errors saying the account was already associated with another Xbox. Once I got the console set up again, I accidentally logged in to the wrong Xbox Live account and opened up Fortnite to play.

#Epic games account activity update#

Here goes.Ī few days ago, my Xbox Series S was struggling to perform an update so I followed some tips from folks online and performed a factory reset. I know this has happened to others, but I don't know where else to turn for help. UPDATE! This situation has been resolved and my account is back.